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  • #11214
    Tiziana Bellini
    Participant

    I made some changes in both “header.php” and “footer.php”, I updated the files and all worked as expected but once I powered off my laptop, the changes were lost and I had to edit them again. The same happened for two days in a row. The website is under construction, and not public yet. Please help. Thanks!

    #11235
    VineThemes
    Keymaster

    Hello dear,

    We’ve emailed you the solution.

    Thanks, if possible please confirm.

    #11676
    Seth Wright
    Participant

    Hi, I am also having issues with customizations reverting to the original demo data. We edited the site, published changes, reviewed those changes by publicly accessing the site, and then a few days later logged in to make further changes and found the site reverted to the original demo data we imported. Could we get the fix as well?
    Thanks!

    #11677
    VineThemes
    Keymaster

    Please let us know your website credentials and we’ll check and fix the theme for you. Please share your website credentials by selecting Set as Private Reply to your comment, so that no one publicly see your credentials. If you don’t want to give us your credentials then you can use this plugin for temporary login: https://wordpress.org/plugins/temporary-login-without-password/

    You can follow this tutorial to setup this plugin: https://www.vinethemes.com/how-to-create-temporary-login-for-wordpress-without-password/

    Don’t forget about “Set as private reply” at the bottom of the message box
    Thanks

    #11685
    Seth Wright
    Participant
    This reply has been marked as private.
    #11688
    VineThemes
    Keymaster

    Thank you Seth, I see everything is fine. Please make changes and they’ll stay for sure. The issue was with the previous version of the theme but you have the updated theme so it will work fine, just make the changes now.

    Thank you so much.

Viewing 6 posts - 1 through 6 (of 6 total)
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